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Hospital contact numbers

Visiting times

Visiting our hospitals

Visiting restrictions

Visiting is permitted across Furness General Hospital, Westmorland General Hospital and the Royal Lancaster Infirmary between 2 – 8pm every day. 

Please be aware that there is separate visiting guidance in our maternity services for mums and birthing partners.

Although visiting will be open during these hours, we would like to stress the importance of allowing enough time for our patients to rest and recuperate during their hospital stay, and encourage visitors to consider making visits of one hour where possible. 

Restrictions may need to be reintroduced on wards that are declared to have an infection outbreak. In all other areas, patients will be allowed a maximum of two visitors at a time. Patients in our Emergency Departments can be accompanied by one visitor where necessary. 

Where restrictions are in place, visiting will continue to be permitted in the following instances:

  • In exceptional circumstances, including on wards declared in outbreak
  • The patient is receiving end-of-life care
  • 1 parent/carer is allowed to stay with their child or baby throughout their time in hospital 
  • The visitor is supporting someone with dementia, a learning disability, autism, or something where not being present would cause the patient to be distressed. For patients with dementia, John’s campaign is available for one family member/carer to visit and support the patient as needed

Visiting restrictions are subject to change at short notice dependent on levels of infection. Please be aware that visits are not always guaranteed. 

Visitors should not visit any health or care setting if they have any COVID-19 symptoms, or are knowingly COVID-19 positive. 

Mask use has changed in our hospitals and community settings

There is no longer a requirement to wear a mask within all areas unless there is a request on entering a specific ward or unit; this could be because of the risk to other patients or that there is a potential risk to yourself. 

We ask that anyone that has to come to the hospital and has any symptoms of a cold, Flu or COVID, and are able to, please wear a mask. 

If you have any symptoms of diarrhoea, Cold, Flu or COVID then we ask that you do not come to the hospital for visiting. 

If you would prefer to wear a mask at all times, it is your personal choice and you will be supported by UHMBT colleagues when visiting the sites. It is vital however that when masks are worn, they are changed in a timely manner with appropriate hand hygiene. 

Hand hygiene is a vital part of infection prevention and we ask that all patients and visitors wash or sanitise their hands at the available sanitiser stations or hand wash sinks.

Visiting hours

Below are the visiting times for services run by University Hospitals of Morecambe Bay NHS Foundation Trust, divided by hospital. 

If you are unsure of the visiting times of a ward, or would like to speak to the service directly, please contact the relevant switchboard.

Switchboard: 01524 65944

Medical Wards

Ward 20 2pm - 4pm & 7pm - 8pm
Ward 22 2pm - 4pm & 7pm - 8pm
Ward 23 1.30pm - 4pm & 5pm - 8pm
Ward 37 2pm - 4pm & 7pm - 8pm
Ward 39 (Lancaster Suite) 2pm - 4pm & 7pm - 8pm
Huggett Suite 2pm - 4pm & 7pm - 8pm
Acute Frailty Unit 2pm - 4pm & 7pm - 8pm
Acute Medical Unit 2pm - 4pm & 7pm - 8pm
Coronary Care Unit 2pm - 4pm & 7pm - 8pm
Oncology (Day Unit)     Open visiting

Surgical Wards

Ward 16 (Gynaecology)

2pm - 4pm & 7pm - 8pm

Ward 17
(Maternity Ward)

9am - 9pm for partners/siblings
3pm - 4pm & 7pm - 8pm for all other visitors (with permission of parents)

Ward 21
(Ripley Suite)

2pm - 4pm & 7pm - 8pm

Ward 30 (Acute Surgical Unit)

2pm - 4pm & 7pm - 8pm

Ward 31

2pm - 4pm & 7pm - 8pm

Ward 32
(Children's Ward)

Open visiting for parents
1pm - 7pm for all other visitors
(with permission of parents)

Ward 33

2pm - 4pm & 7pm - 8pm

Ward 34

2pm - 4pm & 7pm - 8pm

Ward 35

At discretion of ward staff following Theatre procedures.
Contact the Ward directly using the number here.

Ward 36

At discretion of ward staff following Theatre procedures. 
Contact the Ward directly using the number here.

Neonatal Unit

Open visiting for parents
2pm - 7pm for all other visitors
(with permission of parents)

Ward 38
(Intensive Care)

2pm - 4pm & 7pm - 8pm

Switchboard: 01539 732288

Helme Chase Maternity Unit

Open visiting for partners and children
3pm - 4pm and 7pm - 8pm for all other visitors
(with permission of parents)

Elective Orthopaedic and Surgical Centre

Open visiting until 8pm

Switchboard: 01229 870870

Medical Wards

Ward 6

2pm - 4pm & 7pm - 8pm

Ward 7

2pm - 4pm & 7pm - 8pm

Ward 9

2pm - 4pm & 7pm - 8pm

Acute Medical Unit

2pm - 4pm & 7pm - 8pm

High Dependency Unit

2pm - 4pm & 7pm - 8pm

Oncology Unit

Open visiting

Patient Progression Unit

2pm - 4pm & 7pm - 8pm

Complex & Coronary Care Unit

2pm – 4pm & 6pm – 7pm

Surgical Wards

Ward 1 (Gynacology)

3pm - 5pm & 7pm - 8pm

Ward 2 (Orthopaedics)

2pm - 4pm & 7pm - 8pm

Ward 4

2pm - 4pm & 7pm - 8pm

Ward 5

2pm - 4pm & 7pm - 8pm

Day Unit

2pm - 4pm & 7pm - 8pm
No visiting on the day of Theatre procedure

Maternity Ward

9am - 9pm for partners and siblings only
3pm - 4pm & 7pm - 8pm for all other visitors

Children's Ward

Open visiting for parents
10am - 8pm for all other visitors
(with permission of parents)

Special care Baby Unit

Open visiting for parents
All other visiting at parents' discretion

Intensive Care Unit

1pm - 2pm & 5pm - 7pm

Things to remember when visiting:

Please do not visit hospital if you have had symptoms of diarrhoea and/or vomiting in the last 48 hours. Use soap and water or the hand gel provided when entering and exiting any clinical areas. Remember to not sit on patient beds, or bring any live flowers/plants. Before bringing any food or snacks to the wards, we ask that you check with a member of staff if there are any patients suffering from allergies which might be affected (e.g. a nut allergy).

Like most hospitals, car parking is limited. During the week you may find it easier to park after 4pm. Please remember to bring some change for the pay and display meters.