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Outpatients

The Outpatients service at University Hospitals of Morecambe Bay NHS Foundation Trust is being transformed as part of the Trust’s recovery from coronavirus (COVID-19) and is looking at ways of delivering care in a more efficient and sustainable way. The following are some of the transformations that have been made so far:

eBooking: To book an appointment, some patients will receive a text message from the Trust to their Smartphone which allows them to book their appointment and gives them more control and choice over what time and date suits them.

eLetters: Some patients will receive their appointment letters quicker via text message to their Smartphone through a new eLetters system rather than waiting several days to receive a paper copy through the post.

Non face-to-face consultation: Some patients will be offered a video and telephone consultation where clinically appropriate. Many patients have already benefitted from this new style of non face-to-face outpatient consultation from the comfort of their homes.

Watch the short animation below to find out more about these transformations.

Outpatients FAQs can be found at the Trust website by clicking here. 

Age UK

If you or someone you know needs support with digital skills, visit Age UK's ‘Making the most of the internet’ resources. Here you will find simple guides to help people who are already online but want to boost their confidence.

Lots of Age UK's local partners also provide digital skills support services for older people. You can find out which services are on off near you at the Age UK website here. 

AbilityNet

AbilityNet has some useful resources for people with learning disabilities around data and digital support. You can find out more at the AbilityNet website here.