Audiology

Services

Please do not drop into your local clinic, all appointments/repairs with Audiology will be booked.

You may attend for batteries at Furness General Hospital, Royal Lancaster Infirmary, Westmorland General Hospital, Queen Victoria Hospital and Ulverston Clinic however postal services are still preferred to reduce numbers of people in our reception areas, please see below for details.

All Audiology appointments at all sites are appointment only.

Batteries can be collected Monday - Friday (excluding Bank Holidays) as times vary across sites when receptions are manned.

If you have any enquiries regarding Audiology services or an appointment you have with Audiology, please contact the team using the details below. Office hours are Monday - Friday (excluding Bank Holidays).

We no longer run the drop in services, all services are by appointment only, if you attend the clinic you may not be seen on the same day, but we can arrange an appointment for you.

The Audiology phone lines are extremely busy, there are facilities on the phone numbers below to leave a message, please allow the phone to ring until someone answers or it reaches the answerphone. If you have to leave a message please state your name, date of birth and contact details clearly. Please be aware you can contact us by email as well. If you prefer to be contacted by email please advise us of this when you get in touch.

Please be aware the NHS has zero tolerance of abuse towards staff whether this be over the telephone or in the clinic.

Furness General Hospital Audiology department (also for enquiries about Ulverston Health Centre)
Tel: 01229 484081
Email: FGH.Audiology@mbht.nhs.uk

Westmorland General Hospital Audiology department
Tel: 01539 795369
Email: WGH.Audiology@mbht.nhs.uk

Royal Lancaster Infirmary Audiology department (also for enquiries about Queen Victoria Hospital)
Tel: 01524 591551
Email: RLI.Audiology@mbht.nhs.uk

If you require batteries/slimtubes/tubing via post please send a stamped and self addressed envelope (x1 large letter stamp or x2 small stamps) to your local Audiology Departments.

If you wish to post hearing aids in, please ensure the hearing aids are in their cases and in padded envelopes. Please ensure there is a self addressed padded envelope sent in with the hearing aids to return with the correct amount of postage on it (please enquire at your local post office what this will be as this will vary depending on padded envelope, weight being sent in, changes in postal charges, etc).

Please see addresses below:

Audiology Department
Furness General Hospital
Dalton Ln
Barrow-in-Furness
LA14 4LF

Audiology Department
Royal Lancaster Infirmary
Ashton Road Clinic
Lancaster
LA1 4RP

Audiology Department
Westmorland General Hospital
Burton Road
Kendal
LA9 7RG

Alternatively, you can call your local Audiology Departments and pay for postage over the phone. This will be £2.

Audiology Furness General Hospital - 01229 484081

Audiology Royal Lancaster Infirmary - 01524 591551

Audiology Westmorland General Hospital - 01539 795369

Please click here to read information about the Patient National Safety Alert regarding batteries: NHS England » Risk of harm to babies and children from coin/button batteries in hearing aids and other hearing devices

Safe use of Button cells

If you have any concerns regarding battery safety, please talk to you Audiologist during your appointment, tamper proof battery drawers are available.

The team covers a wide range of audiology services involving the diagnoses and management of hearing loss. These services include: