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Storm Arwen: Multi-agency update

30 November 2021

The multi-agency response to storm Arwen continues as the county recovers from the adverse weather and continued power outage in some parts of Cumbria

Around 6,500 properties continue to be without power, with Electricity North West mobilising teams around the clock to repair the network and restore power. Because the damage is so widespread, it means some properties may be without power for a few more days.

The news comes as the Environment Agency are set to announce Flood Alerts in several parts of the county, and a more serious Flood Warning for the Ulverston area.

As a result, the public are being urged to contact www.cumbria.police.uk/report-it or call 101 if they have concerns about their own safety and well-being, or the safety and well-being of someone they know. If there is an immediate risk to life people should call 999.

Agencies are also proactively cross-checking known vulnerable individuals (based on information from Electricity North West, local councils and NHS organisations) against properties affected by power cuts and are prioritising these for direct contact, either by phone or face to face visits from staff on the ground.

In addition, the public are requested to continue to check on neighbours and people in their communities who may be vulnerable.

Food vans and Community Hubs have been set up to provide hot meals and beverages and somewhere to charge mobile phones in the following locations through today.

Food vans- hot food and drinks:

  • ALSTON- Next to Wright’s Garage at Nenthead, Wright Bros Coaches, Nenthead, Alston CA9 3NP
  • AMBLESIDE- Ambleside KK, located at Waterhead Car Park, Waterhead Car Park, Borrans Road, Windermere, LA22 0GS
  • BACKBARROW- located at Lakeland Motor Museum, Old Blue Mill, Backbarrow LA12 8TA
  • CARTMEL- located at Cartmel Food Shed, The Causeway, Cartmel, Grange-Over-Sands, LA11 6PW
  • CONISTON-Community Hub – located at Coniston Sports and Social Centre, Shepherds Bridge Lane, Coniston LA21 8AL
  • KENDAL- located at Old Hutton Village hall
  • OLD HUTTON- located at The Parish Church Car Park, St John’s View, Old Hutton LA8 0NQ (please note the car park will be busy between 2.30-3.30pm on 30th Nov)

Local welfare and respite centres offering warmth, light, phone charging facilities, toilets and kitchen facilities:

  • AMBLESIDE- located at Ambleside Parish Centre, The Centre, Vicarage Rd, Ambleside LA22 9DH
  • BOLTON-BY-BOWLAND- located at Bolton-By-Bowland Pavilion, BB7 4FL
  • CONISTON- located at Coniston Sports and Social, Shepherds Bridge Ln, Coniston LA21 8AL

An up to date list of location is available at: https://www.enwl.co.uk/about-us/news/stormarwen/food-and-welfare-provision-locations/

Roads currently closed – 1pm Tuesday 30 November

West

U7003 West side of Thirlmere (Trees) – United Utilities dealing with this

Corney fell from A595 to Duddon Bridge – still closed, Electricity North West working to remove trees.

South – a number of roads are closed due dangerous trees overhanging the highway that teams are working to remove or make safe:

Ratherheath Lane, Kendal

Underbarrow to Kendal

Crook Road, Kendal

Low Fellside, Kendal

Hawkshead to Lakeside

Key contact information:

  • Contact www.cumbria.police.uk/report-it or call 101 if you have concerns about your own safety and well-being, or the safety and well-being of someone you know. If there is an immediate risk to life call 999.
  • If you wish to report a problem on the county’s roads, please report online via the County Council website - https://www.cumbria.gov.uk/.../high.../highways/highways.asp.
  • For more information from Electricity North West, please visit www.enwl.co.uk/StormArwen
  • For water supply issues contact United Utilities on 0345 672 3723
  • If you are open to Cumbria County Council’s Adult Social Care, have care and support needs and these needs cannot be met due to the power outage, please contact Adult Social Care on 0300 303 3589
  • Keep up-to-date with the weather at www.metoffice.gov.uk.
  • Please do not call the police to check on road closures, please visit the traffic map for up-to-date information: www.cumbria.police.uk/traffic